Fruit & Veg City
Period:
± 1 ½ years
City/Town: Louis Trichardt
Type of Business: Fresh produce chain store
Position: Admin Manager
Duties:
- Front office
- General office administration
- Answering calls. Depending on the call I would either assist or relay the call to the applicable staff member or take a message
- I had to work on a till when we were short of staff and when it was exceedingly busy
- Capturing data on the computer program Boscon Go, such as daily sales figures, stock counts, supplier invoices and price changes
- I had to assist the till supervisor at the end of the day at cash up should the floor manager not be available
- Assisting with debit and credit card payments
- Handling customer complaints discreetly
- Either assist or call the head office if a till gives problems
- Calling head office if the computer program gives problems
- I had to help out on the floor if the supervisor was on lunch, on leave or off sick
- I had to work in a close relationship with the till supervisor
- I had to cash up the cashiers when the till supervisor was on leave or on sick leave
- Printing daily report and handing them over to the floor manager to analyse
- Filing daily reports and other relevant documentation for month-end when the franchise owner visits the shop
- Prepare coffee or tea if nobody else was available (for the franchise owner)
- Ordering uniforms and stationery
- Backing up system info every day on a floppy disk
- Creating new stock items should it not exist on the system
- Had to work in a close relationship with the floor manager
- Had to work in close relationship with the cashiers
- Working on weekends & public holidays – the hours became remarkably long