Remote Assistance




Virtual Assistance
(After Hours)

This client was in South Africa. The Professor immigrated to the USA and all work was done virtually since March 2012.

Client:
Wiki Village (Pty) Ltd

Period:
1 June 2011 to 30 April 2018
7 years and 10 months

City/Town: Port Elizabeth

Type of Business: Online business listing platform

Duties:

~ Debtors: invoicing and emailing it to the domain/website owners
~ Checking for payments on a regular basis online on the bank account
~ Allocating payments
~ Domain database management
~ Downloading bank statements
~ Expense reports
~ Bank reconciliation
~ Liaising with Agents
~ Email management
~ Make and receive calls to and from clients or agents
~ Communicating via Email, Phone or Skype
~ WhatsApp communication
~ Liaising with the Director in the USA 
~ Liaising with the Director in Sedgefield
~ Liaising with the Director in Port Elizabeth


The business ceased to exist after the owner was diagnosed with Dementia.